Healthcare workers are assaulted at work more often than almost any other profession, and Miami’s clinics, urgent cares and surgery centers see it every week: an agitated patient, a family member who has waited too long, a dispute at the billing window, a domestic conflict that follows a patient through the door. FSO Guard provides healthcare and hospital security services in Miami and South Florida — trained officers who protect staff, patients and property while respecting the clinical environment and patient privacy.
Facilities we serve
- Urgent care centers and walk-in clinics
- Ambulatory surgery centers and plastic surgery clinics
- Medical office buildings and multi-specialty practices
- Dialysis, infusion and oncology centers
- Behavioral health, addiction treatment and detox facilities
- Dental and orthodontic practices with cash and controlled substances
- Pharmacies and compounding pharmacies
- Imaging centers and laboratories
- Assisted living and rehabilitation facilities
- Hospital departments and campuses as a supplemental provider
Healthcare security services
Waiting room and reception presence
A calm, professional officer visible to patients and staff — greeting, directing, watching for escalating behavior and stepping in before a situation becomes an incident.
De-escalation and staff protection
Officers trained in verbal de-escalation for patients in pain, under the influence or in crisis; protection of clinical staff during difficult encounters, discharges and terminations of care.
Access control and visitor management
Control of clinical areas, after-hours entrances, employee entrances and loading areas; visitor logs; coordination with badge systems.
Behavioral health support
Officers experienced in behavioral health settings — patient watch support within facility policy, elopement prevention, coordination with clinical staff and law enforcement.
Pharmacy, drug and equipment protection
Protection of controlled substances, medications, equipment and staff belongings; investigation of internal diversion and theft by licensed investigators.
Parking and escorts
Patrols of parking lots and garages; escorts for staff on early and late shifts; response to vehicle break-ins.
After-hours and overnight coverage
Officers for facilities open late or 24/7, and for closed facilities holding drugs, equipment and records; mobile patrol for smaller practices.
VIP and high-profile patients
Discreet protection for public figures undergoing treatment or recovery — floor control, media and visitor management — see VIP security.
Fire watch
Fire watch officers when alarm or sprinkler systems are impaired, with logs for the fire marshal and AHCA.
Workplace violence and termination support
Officers during staff terminations, restraining-order situations and threats against providers.
How we set up healthcare security
- Facility assessment with the administrator or practice manager: layout, hours, patient population, incident history, clinical areas, drug storage, parking.
- Post orders aligned with facility policy — patient interaction, restraint limits, privacy, escalation, emergency codes, coordination with clinical staff and police.
- Officer selection and training — healthcare-experienced officers trained on your facility, privacy expectations and procedures.
- Operations — fixed roster, supervisor visits, daily and incident reports, quarterly review with administration.
Why healthcare facilities choose FSO Guard
- Officers who understand the clinical environment — calm presence, privacy awareness, de-escalation before force.
- Licensed Florida security agency (Class B), Class D and Class G officers, insurance as required by the state; certificates for landlords and health systems on request.
- Reliability — fixed rosters, trained relief and fast replacement, because an empty post in a waiting room is not an option.
- English, Spanish and Russian speaking officers for Miami’s diverse patients and staff.
- One provider for posts, patrols, fire watch, VIP patients and investigations.
Service area
Healthcare security in Miami, the Health District and Civic Center, Brickell, Coral Gables, Doral, Kendall, Hialeah, Aventura, Miami Beach, Hollywood (Memorial area), Fort Lauderdale, Plantation, Pembroke Pines, Boca Raton and West Palm Beach.
Call (786) 659-5011, message us on WhatsApp or send the form to schedule a facility assessment. See also commercial security.
