Each case study below follows one type of assignment from the first call to the final report: what the client needed, what we found when we looked at the site, how many officers we assigned and why, what happened on the ground and what the client got at the end.
One rule applies to every profile. Our clients did not hire FSO Guard to be talked about, so names, addresses and dates are withheld and some numbers are rounded. Where a profile blends several similar assignments into one story, it says so. The method is exact; the identifying details are not.
Six assignments, six kinds of risk
Wedding for 300 Guests, Coral Gables
A two-day private wedding at a waterfront estate: plainclothes officers at the gate and inside the reception, guest list control, vendor and valet coordination, a gift room under watch, and two uninvited guests walked…
Overnight Warehouse Patrol, Doral
A freight forwarder near Miami International Airport losing cargo after hours: one armed officer at the gate, a second on foot patrol with checkpoints, driver ID and seal logs at the docks, and the…
Private School Campus, Broward County
A private K-8 school with two open entrances and a parent pick-up line spilling onto the street: one armed Class G officer on campus all day, a second at dismissal, visitor screening, a custody-order…
Sunday Services at a Hollywood Church
A 600-member congregation with two Sunday services, a children's wing and a parking lot that had seen car break-ins: one plainclothes armed officer inside, one uniformed officer outside, volunteer greeters trained as the first…
Visiting CEO, Four Days in Brickell
A chief executive in Miami for a week of meetings after a hostile shareholder dispute: advance work at the hotel and three offices, a two-agent detail with a security driver and a follow car,…
Oceanfront Condominium, Sunny Isles Beach
A 200-unit oceanfront tower replacing a contractor that kept missing shifts: 24/7 front desk and lobby officers, garage and pool deck rounds, a visitor and vendor log the board could audit, short-term rental guests…
What the assignments have in common
The clients could not be more different: a family hosting a wedding, a logistics operator, a school board, a pastor, a chief executive and a condominium association. The work behind each contract follows the same sequence, and that sequence is the reason the outcomes are predictable.
1. A site visit before a quote. We walk the property, count doors and cameras, ask who has keys and what went wrong last time. A quote without a visit is a guess.
2. Written post orders. Every officer on the assignment gets the same document: where to stand, what to check, who to call, when to escalate, when to step back. If it is not written, it is not a standard.
3. The right license for the job. Florida Class D officers for unarmed posts, Class G for armed ones, security drivers for movements, licensed investigators when a case needs surveillance or a background check.
4. A supervisor who answers the phone. Each assignment has a named FSO Guard supervisor. The client calls one number, at 3 a.m. if needed, and gets a person who knows the site.
5. Reports the client can actually read. Daily activity reports, incident reports with times and photographs, visitor and delivery logs, patrol checkpoints. Not a formality: the paperwork is what protects the client if an incident is questioned later.
6. A review after the first week. Post orders are adjusted, shifts are moved, an officer who is a poor fit is replaced. The plan that starts the contract is rarely the plan that runs it six months later.
The team behind the profiles
FSO Guard is a Florida-licensed security agency headquartered in Hollywood, FL, with more than 60 licensed officers available 24 hours a day, seven days a week, across Miami-Dade, Broward and Palm Beach, with details available statewide. The roster includes Class G armed officers, Class D unarmed officers, executive protection agents, security drivers, mobile patrol units and licensed private investigators. Officers work in English, Spanish and Russian, and every assignment is run within Florida law and the conditions of our agency license.
Reading the profiles as a buyer
If you are comparing security companies, use the case studies as a checklist. Ask every bidder the questions the profiles answer: Will you visit the site before quoting? Will officers have written post orders? Who is my supervisor and what is their phone number? What does your incident report look like? How fast can you replace an officer who is not working out? A company that answers those questions clearly will probably run your assignment well. A company that cannot is telling you something too.
To discuss an assignment of your own, call 888.881.8099, use the live chat or send a request. For the full list of what we do, see security services, and for where we work, see Hollywood, FL, Brickell, Coral Gables, Doral and Fort Lauderdale.