Miami is the financial capital of Latin America and Brickell is where it does business: international private banks, wealth managers, family offices, fintech headquarters, retail branches and, a few blocks away, the currency exchanges and check cashers that serve everyone else. Every one of them holds cash, records or people worth protecting. FSO Guard provides bank security guard services and financial institution security for South Florida — licensed armed and unarmed officers who look right in a marble lobby, know what a robbery looks like before it starts and document everything the way your compliance department needs.
Who we protect
- Retail bank branches and credit unions — lobby officers, opening and closing coverage, ATM vestibules and drive-through lanes.
- Private banks, wealth and asset managers in Brickell, Coral Gables, Aventura and Palm Beach — reception officers in business attire, visitor control, discreet protection for clients and principals.
- Family offices and trust companies — access control, executive protection and staff vetting under one contract.
- Fintech and payments companies — headquarters and operations centers with data rooms and 24/7 staffing.
- Currency exchanges, check cashers, pawn and precious-metals dealers — armed officers where cash is counted in front of the public.
- Insurance and brokerage offices, mortgage lenders and loan servicers — including termination and layoff coverage and protection during disputes with borrowers.
Bank security services
Lobby and branch officers
A licensed bank security guard in the lobby during business hours: greets customers, watches the door and the line, notes casing behavior, keeps the ATM vestibule and the parking lot in view, escorts tellers moving cash inside the branch and stays calm when a customer does not. Armed Class G or unarmed Class D, in uniform or business attire.
Opening and closing procedures
An officer arrives before the first employee, checks the lot, the perimeter and the ATM area, watches for the “all clear” signal and stays until the vault is open and staff are inside; at close the officer walks staff to their cars and stays until the alarm is set. Most branch robberies and “morning glory” attacks are aimed at these minutes.
Cash movement and armored carrier support
Officers secure the lobby and the lot when the armored carrier arrives, escort internal cash transfers and night-drop collections, and protect ATM servicing by third-party technicians.
Reception and access control for offices
For private banks, wealth managers and fintech headquarters: visitor verification, badge control, escort of vendors and couriers, package screening, after-hours access logs and lobby presence that reassures clients without alarming them. Officers can also staff the concierge security desk of a financial office building.
Executive and client protection
Discreet executive protection for bank and fund executives at the office, at home and in travel; protective coverage for high-net-worth clients visiting Miami; security drivers for client meetings and events.
Overnight and mobile patrol
Overnight officers for operations centers and headquarters; mobile patrols and alarm response for branches and stand-alone ATMs that do not need a stationary post at night.
What makes a good bank security officer
- Presence, not aggression. Customers should feel welcomed and watched over, not searched. Officers greet, observe and intervene only when needed.
- Robbery discipline. Life first: comply, observe, remember details, never pursue; then secure the scene, preserve video, separate witnesses, meet police and write a report that holds up in court.
- Recognizing casing. The person who has been in the lobby fifteen minutes without a transaction, the car that has circled twice, the customer asking about hours and staffing — reported quietly to the branch manager.
- Fraud awareness. Officers do not make banking decisions, but they notice the elderly customer being coached on a phone, the group at the ATM, the “customer” filming the counter — and tell the staff.
- De-escalation. The account holder who has been declined, the borrower in default, the terminated employee: calmed, redirected, escorted — without a scene.
- Confidentiality. Officers sign confidentiality agreements; what they see in a private bank stays there.
How we set up financial institution security
- Site visit to each location: entrances, lobby layout and sight lines, teller line, vault and cash room approach, ATM vestibule, lot and drive-through, lighting, cameras and blind spots, neighborhood and incident history.
- Post orders written with your security officer and compliance team: opening and closing steps, all-clear signals, armored carrier procedures, robbery response, visitor control, reporting format and escalation list.
- Officer selection. Officers with banking, corporate or protective experience, presentable in a private-bank lobby, fluent in your clients’ languages. You meet them before they start.
- Launch and supervision. A supervisor is present for the first shifts and then makes unannounced visits; performance is reviewed with the branch or office manager monthly.
- Reporting. Daily activity reports, incident reports the same day, monthly summaries per location and per region — in the format your compliance and audit functions expect.
Why financial institutions choose FSO Guard
- Licensed and insured. Florida security agency license B3100530 (Class B) and investigative agency license A 1000095 (Class A). Every officer holds a Class D license; armed officers hold Class G.
- Investigations under the same roof. Fraud investigations, corporate investigations and due diligence, employee background checks and threat assessments — by licensed private investigators who work with your security and compliance staff.
- Brickell-ready. Officers who look and speak like they belong in a private bank, in English, Spanish and Russian — which matters with Latin American and European clients.
- One contract, many locations. Identical post orders at every branch, one supervisor, one invoice, one report — across South Florida and statewide.
- Vendor-neutral advice. Our security consultants assess branches and offices and recommend fixes; we do not sell alarms or cameras.
Bank security cost
Pricing depends on the number of locations, hours, armed or unarmed status and whether executive protection, patrols or investigations are included. The most common configuration is one armed lobby officer during branch hours plus opening and closing coverage. After a site visit you receive a written proposal with a flat hourly rate per officer, no hidden charges, month-to-month terms and a four-hour minimum per shift.
Service area
Bank and financial institution security in Brickell, Downtown Miami, Coral Gables, Doral, Aventura, Miami Beach, Hialeah, Kendall, Hollywood, Fort Lauderdale, Boca Raton, Palm Beach and West Palm Beach; branch networks statewide through our Florida security services. Full service area.
Call (786) 659-5011, write to us in the live chat or send the form — a supervisor will arrange a confidential site visit.
